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Transaction canceled on changelly, and i wasnt refunded?

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Posts: 2
Joined: Fri May 26, 2017 5:00 pm

Transaction canceled on changelly, and i wasnt refunded?

Postby johnpd137 » Fri May 26, 2017 5:02 pm

Please help, Minergate you own Changelly....

Transaction # 63dd77df58f3
Sender johnpd137@gmail.com
Input transaction hash dc8e55f7cf415e8c0b5a4ac7ce32911bb6ff624f6d88a8168624e0d7f912aa31
Amount 0.4 XMR
Money received 25 May 2017, 12:26:20
Fee 0.00043689 BTC
Exchange rate 1 XMR = 0.01744095 BTC
Receiver 3H3F9BUNXz1TU1st1LL5nnDQMWVLzrNrix
Output transaction hash 0ccdc22dcc3a0834a4d6f965b86a890ab44cb53712996874555e0fc689d73279
Amount 0.0069415 BTC
Money sent 25 May 2017, 12:49:38

The transaction sat for over 24hours and didnt confirm, then this morning it was canceled and cannot be found.
No transaction found with the hash 0ccdc22dcc3a0834a4d6f965b86a890ab44cb53712996874555e0fc689d73279

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