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The withdrawal transaction is not processed

Posted: Mon Apr 17, 2017 12:49 am
by vominhnha
I have a 2.6 xmr withdrawal transaction but not processed yet. But my minergate account has been deducted, transaction history is not recorded status, administrator checked me, I thank you

Re: The withdrawal transaction is not processed

Posted: Thu May 11, 2017 12:05 pm
by DarthGaymer
I am currently having the same issue with two Aeon transaction stuck as pending with the Transaction Hash coming up as invalid

Re: The withdrawal transaction is not processed

Posted: Wed May 17, 2017 4:15 pm
by WillSucceed
Hello,
my problem is the following: my mined Monero have been withdrawn to an address that I never put into.
I don't know who put that address in the system. I didn't, for sure.
Anyone else has had the same problem?

Re: The withdrawal transaction is not processed

Posted: Thu May 25, 2017 2:50 pm
by Bragularium
Hello I would like to commit my horrible experience with changelly.com

4 days ago try changing from Nem (XEM) to Ethereum (ETH) I was told to enter 5455 Nem to this address NBLQ6PE7Z5CVANJNXGOR74UQLOJ2YMGJJOZ4YFAQ to get 9,5 ETH
The coins were sent to the moment and the transaction has never been carried out ... in the blockchain you can see the transaction from my address and the time as well requests the web page.
http://Http://chain.nem.ninja/#/search/ ... HJH6KBEPBF
I have sent 4 mails claiming no answer ... they can not play with the money thus with that lack of Support.
Ace Attachment screenshots of payment to prove it

https://subefotos.com/ver/?2c56cc948f8d ... ng#codigos
https://subefotos.com/ver/?5525a8b9ada4 ... ng#codigos
https://subefotos.com/ver/?92cce9dfc710 ... pg#codigos
https://subefotos.com/ver/?dd0d450aba9c ... pg#codigos


can anybody help me?

Re: The withdrawal transaction is not processed

Posted: Thu May 25, 2017 5:05 pm
by DarthGaymer
DarthGaymer wrote:I am currently having the same issue with two Aeon transaction stuck as pending with the Transaction Hash coming up as invalid



It has been over a week and half and the transaction STILL has not processed.
Does anyone at MinerGate care about customer service?

Re: The withdrawal transaction is not processed

Posted: Fri May 26, 2017 12:12 am
by Bragularium
I have a similar problem with Changelly.com Exchange

Re: The withdrawal transaction is not processed

Posted: Sat May 27, 2017 4:54 am
by Siva
mine took 4 days to process. Thankfully I still got paid.

Re: The withdrawal transaction is not processed

Posted: Sat May 27, 2017 3:15 pm
by johnpd137
Changelly.com has taken 0.4 XMR + 0.2 fee(from minergate) and never sent my bitcoins...
Ive been trying to get in touch with them for almost 4 days already, no response, bitcoin transaction hash no longer works, and my funds were never received. The tansaction was for $25 (in btc) and the transaction fee was $1(in btc)...


Amount 0.4 XMR
Money received 25 May 2017, 12:26:20
Fee 0.00043689 BTC
Exchange rate 1 XMR = 0.01744095 BTC
Receiver 3H3F9BUNXz1TU1st1LL5nnDQMWVLzrNrix
Output transaction hash 0ccdc22dcc3a0834a4d6f965b86a890ab44cb53712996874555e0fc689d73279
Amount 0.0069415 BTC
Money sent 25 May 2017, 12:49:


Admin please get in touch with me, i have sent emails to support@changelly.com, no response after 72 hours. Still no bitcoin received either.

Re: The withdrawal transaction is not processed

Posted: Wed May 31, 2017 12:25 am
by Tinman33
If this is what is going to happen without response from Minergate and changely I can only think that it is being run by kids without any sense of responsibility. I am out of here. Bad Karma.

Re: The withdrawal transaction is not processed

Posted: Thu Jun 08, 2017 5:26 pm
by zfxminer
I have the same problem as the previous post.

Tried withdrawing 0.3 XMR to BTC (coinbase wallet) via changelly. Changelly created minergate invoice and I paid minergate invoice from my minergate account. But the withdrawl shows up as Pending in Minergate and there is no transaction hash generated.

Admin, can you please check the status and revert back.

Re: The withdrawal transaction is not processed

Posted: Fri Jun 09, 2017 3:14 pm
by DarthGaymer
So far I have had at least four transaction stuck on pending. The transaction hash does not link to a valid transaction in the block chain.

If you cannot get the withdrawal feature to work, without issues +90% of the time, disable it until you can. This is BEYOND ridiculous!!!!

Re: The withdrawal transaction is not processed

Posted: Mon Jun 12, 2017 9:17 am
by sahil3x1
my xmr also stuck plz tell me status when i will get my xmr rookiefromin@gmail.com is my id