Changelly.com has taken 0.4 XMR + 0.2 fee(from minergate) and never sent my bitcoins...
Ive been trying to get in touch with them for almost 4 days already, no response, bitcoin transaction hash no longer works, and my funds were never received. The tansaction was for $25 (in btc) and the transaction fee was $1(in btc)...
Amount 0.4 XMR
Money received 25 May 2017, 12:26:20
Fee 0.00043689 BTC
Exchange rate 1 XMR = 0.01744095 BTC
Output transaction hash 0ccdc22dcc3a0834a4d6f965b86a890ab44cb53712996874555e0fc689d73279
Amount 0.0069415 BTC
Money sent 25 May 2017, 12:49:
Admin please get in touch with me, i have sent emails to firstname.lastname@example.org
, no response after 72 hours. Still no bitcoin received either.