Minergate Forum

I am not able to login and trying to contact minergate but no contact details found. Kindly help me log in to my account.

I have enabled GA code but its not accepting GA code generated on my mobile phone. Even i tried by changing password.

You can easily contact any minergate stuff as far as i know!
That's kinda weird!

Try to check time on your mobile, i saw this advise in one FAQ. I will not provide a link (don't want to make advertisement) but here is quote:

Question: I have a problem in activating and using the Two-Factor Authentication. It says invalid confirmation code.

Answer: It sounds like your device is out of sync with the time servers used for Google 2FA. If you check the settings in the app on your smartphone, there is a “Sync Now” option or "Time correction for codes." You can also set the clock settings in your mobile device to auto update over the network.
If you are using an iPhone, please go to Settings -> General -> Date & Time.
If you are using Android phones, please go to Settings -> Date & Time Settings.

Hi!
I have uninstalled Google Authentificator from my smartphone and now I can no longer login using the 2 steps verification.

I've created a support ticket on https://minergate.com/support
I've sent several emails to support@minergate.com
And I have no response... What do I need to do to get an answer?
Do you know after how long does the media put up to respond?

Thank you in advance!